Privacy Policy

Last updated: May 2026

This privacy policy explains which personal data may be processed when you visit www.alpino-ai.com and how we use it. We keep this page practical and describe only services relevant to this website.

1. Controller

AlpinoAI
Julius-Durst-Straße 6B
39042 Brixen (BZ)
Italy

Email: info@alpino-ai.com
Phone: +39 378 0039280

The controller is the person or legal entity that determines the purposes and means of processing personal data.

2. Data we process

Website visits

When you visit the website, technically necessary data is processed so the site can be displayed and operated securely. This may include:

  • IP address,
  • date and time of access,
  • pages and files requested,
  • browser, operating system and device type,
  • referrer URL,
  • technical logs for error analysis and security.

The legal basis is our legitimate interest in secure and reliable website operation (Art. 6(1)(f) GDPR).

Contact form, email, phone and WhatsApp

If you contact us, we process the information you provide, such as name, email address, phone number, company and message. We use this data only to respond to your request and for possible follow-up questions.

The legal basis is Art. 6(1)(b) GDPR where your request relates to pre-contractual or contractual matters. In all other cases, the legal basis is our legitimate interest in handling enquiries (Art. 6(1)(f) GDPR).

Analytics

We use privacy-friendly web analytics via analytics.alpino-ai.com, based on Plausible-like analytics technology. We collect aggregated usage data to understand which pages are visited and whether the website works technically and content-wise.

In the current setup, we do not use advertising tracking cookies and do not create personal user profiles. The purpose is reach and functionality analysis, not individual retargeting.

The legal basis is our legitimate interest in improving the website (Art. 6(1)(f) GDPR).

3. Hosting and technical providers

The website is operated through external hosting and infrastructure providers, in particular Vercel for deployment, delivery and serverless functions. Technical access data may be processed where necessary for delivery, security and troubleshooting.

Where providers process personal data on our behalf, this is done under appropriate data protection agreements. For providers outside the EU, we rely on suitable safeguards such as standard contractual clauses or comparable mechanisms.

4. Google Maps

The About page contains an embedded Google Maps map. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you open a page with the embedded map, Google may process technical data such as your IP address and may use cookies or similar technologies. We do not have full control over this processing.

More information is available in Google’s privacy policy: https://policies.google.com/privacy.

The legal basis is our legitimate interest in displaying our location clearly (Art. 6(1)(f) GDPR).

5. External links and social media

Our website links to external platforms such as LinkedIn, Facebook and product websites. Merely visiting our website does not load social media plugins. Once you click an external link, you leave our website and the privacy rules of the respective provider apply.

6. Cookies

As of the current setup, this website does not use advertising tracking cookies or retargeting. Technically necessary cookies or similar storage may be used where required for individual functions.

You can delete or block cookies in your browser settings. Some functions may then be limited.

7. Retention

We store personal data only for as long as necessary for the relevant purpose or as required by law. Contact enquiries are usually stored for as long as needed to process the request and allow reasonable follow-up.

8. Your rights

Under the GDPR, you have in particular the following rights:

  • access to your stored personal data,
  • correction of inaccurate data,
  • deletion of personal data,
  • restriction of processing,
  • objection to certain processing activities,
  • data portability,
  • withdrawal of consent with effect for the future,
  • complaint to a competent data protection authority.

To exercise your rights, contact us at info@alpino-ai.com.

9. Changes to this policy

We may update this privacy policy when services, technical implementation or legal requirements change.